Privacy Policy

This Privacy Policy explains how Riya Achaar Papad (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website or buy from us. By using this website you agree to the practices described here.

1. Information We Collect

We collect information you give us directly and some information automatically when you use the site.

• Account details: name, email address, mobile number and password.
• Order details: shipping and billing address, products bought and order history.
• Payment details: payments are handled by our payment partners. We do not store your full card or bank details.
• Usage data: IP address, browser type, pages visited and time spent on the site.

2. How We Use Your Information

• To process and deliver your orders.
• To send order updates, invoices and support replies.
• To improve our website, products and services.
• To send offers and newsletters, only if you have opted in. You can unsubscribe at any time.
• To prevent fraud and meet legal requirements.

3. Sharing Your Information

We do not sell your personal information. We share it only with trusted partners who help us run the store, such as:

• Courier and logistics partners, to deliver your order.
• Payment gateways, to process payments securely.
• Government authorities, when required by law.

4. Cookies

We use cookies to keep you logged in, remember your cart and understand how visitors use the site. You can turn off cookies in your browser settings, but some parts of the site may not work properly.

5. Data Security

We use SSL encryption and reasonable security measures to protect your information. No method of sending data over the internet is fully secure, but we work hard to keep your data safe.

6. Your Rights

You can view and update your account details from your dashboard. You can also ask us to delete your account and personal data by writing to us. We may keep some records where the law requires it, such as invoices for tax purposes.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new “Last updated” date.

8. Contact Us

For any questions about this policy, contact us at support@riyaachaarpapad.com or call +91 00000 00000.